H E L P C E N T E R

Frequently Asked Questions

Quick answers to what our Grand Rapids clients ask most. Don't see your question? Contact us or book a consult.

Getting started

Insider

Injectables

Getting started

Laser & Lights

Facials & skin

Gift cards

What is Urban You?

Urban You is a medical wellness practice in Grand Rapids offering advanced aesthetics and medical solutions, from injectables, laser, and facials to clinician-led wellness and weight loss, all built around a personalized plan.

Where are you located?

[Address] , Grand Rapids, MI. [Parking note.] Areas we serve.

Insider

Laser & light

Wellness & weight loss

Do I need a consult first?

For most medical treatments, yes. A consult lets us understand your goals and build your personalized plan. What to expect at your first visit.

What is Urban You Insider?

Insider is free to join. Insiders bank their own money toward their personalized plan with the Beauty Bank and get exclusive pricing and benefits all year.

Insider

Does it cost anything to join?

No. Insider access is free. Learn more and join.

InJectables

Does it cost anything to join?

No. Insider access is free. Learn more and join.

InJectables

Is there a tox discount?

Every client gets $40 off Jeuveau® every 90 days.

How far before an event should I get tox or filler?

Tox 2–4 weeks before, filler 2–4 weeks before. See the full timeline.

How many laser hair removal sessions will I need?

Most people need 6–8 sessions spaced 4–8 weeks apart. Read more.

What's the difference between BBL and MOXI?

BBL targets sun spots and redness. MOXI refreshes texture and tone. Compare them.

Facials & Skin

Which facial should I choose?

DiamondGlow® for texture and congestion, Glo2FacialTM for dull, dehydrated skin. Compare them.

Is microneedling painful?

Most people describe it as uncomfortable rather than painful, especially with numbing cream beforehand.

Wellness & weight loss

Do you offer semaglutide and tirzepatide?

Yes, clinician-led and when medically appropriate. Learn more.

What is YOU+?

YOU+ is our wellness program, offering clinician-led support for energy, hormones, nutrition, and weight, built around your labs and goals. Learn about YOU+.